The Paradigm Shift CX with Business of Experience (BX), it's always better together!

Paradigm shifts in the customer service landscape and a radical change in consumer behavior and expectations have transformed customer service fantasies of the past into realities. In the curtain-raiser episode of ‘The COO Collective’ put the spotlight on how the business of experience can be more holistic and allow organizations to become customer obsessed and reignite growth.