In a career spanning over two decades, Sridharan has 14 patents. He plays a critical role in balancing short-term decision-making with a clear eye on long-term goals. He is instrumental in navigating the complex web of technical and operational intricacies that define BankBazaar’s trajectory.

Amidst the challenges posed by the Covid-19 pandemic, BankBazaar, under the technical guidance of Sridharan, rapidly deployed a video KYC platform for its clients and customers. This innovative solution not only revolutionised the customer onboarding process but also led to enormous efficiencies, cost savings and exponential business growth, showcasing the transformative power of tech-driven initiatives.

He encourages his team to innovate, experiment and learn by providing opportunities for crossfunctional collaboration, hackathons, and challenges to spark creativity and out-of-the-box thinking. Chauhan has been instrumental in managing various technology-driven initiatives. Under his guidance, his team spearheaded the adoption of cloud technology in PayU, swiftly migrating from legacy systems to a modern, reliable and scalable cloud architecture in under two quarters.

Sridharan’s management philosophy is based on empowerment and trust. Empowering teams and cultivating a sense of ownership inspire end-to-end thinking, enabling identification and swift resolutions to conflicts. Building trust and relationships, managing diversity and hiring people with contradictory opinions make the right tradeoff for a sound system. He fosters a team culture where people self-refl ect with a growth mindset and enjoy working even when tough conversations and decisions are being made. He believes that encouraging a learning mindset embraces risk-taking and acknowledges failures as part of the process. It creates an environment conducive to continuous innovation and transparent communication.