In a career spanning 28 years, Kumar embarked on his journey in technology as a hardware engineer with an innate curiosity for electronic gadgets and troubleshooting computers. The allure of technology’s power to solve complex problems effi ciently, and the need for continuous learning and being involved in defi ning an organisation’s technology strategy has motivated him to immerse himself completely in the technology world.

As a tech leader, Kumar has a multifaceted role that encompasses a range of responsibilities and objectives, the primary being developing and implementing the company’s technology strategy, IT governance and infrastructure, managing day-to-day IT operations, ensuring business continuity, compliance and risk management, and cost management. Kumar is responsible for managing the company’s data assets eff ectively, which includes data collection, storage, analysis, and governance. To protect the company’s digital assets and data from cyber threats, they have a dedicated cybersecurity team, comprehensive security policies, regular audits, penetration testing, and IT security training for employees.

Kumar leads the technology initiatives at his organisation, identifying emerging technologies and managing their adoption such as artifi cial intelligence (AI), machine learning (ML), and automation. They have explored various use cases for these technologies, ranging from educational applications to healthcare and financial services.

Within Kumar’s team, innovation and eff ective communication is nurtured through an open and collaborative environment. Team members are encouraged to share ideas without fear of judgment and are consulted by Kumar before taking any strategic decision recognising the value of diverse perspectives. Kumar emphasises the importance of responsiveness, self, and mutual respect within the team.

Kumar’s team understands the importance of cloud and wireless technologies for IT operations. To ensure seamless connectivity for employees worldwide, they have made sure most IT infrastructure, IT security components, and all critical applications are on the cloud or are Software as a Service (SaaS)-based. This strategic move has resulted in a standardised, secure, and efficient IT environment that supports the organisation’s global operations.

In Kumar’s view success is achieved through a combination of intent, clarity, hard work, and effi cient team management. His leadership skills, passion and deep understanding of technology, his innovation and commitment to work have left an indelible mark on the company’s growth and efficiency.