The maiden soirée of The COO Collective, presented by ServiceNow in partnership with Forbes India, was held at The Leela Palace New Delhi on the 25th of November 2022.
A host of luminaries, including Ashish Bhatia, COO, Max Healthcare, Delhi; Dhruv Kaura, COO, Aditya Birla Fashion and Retail; Satish Singh, COO, PHFL Home Loans & Services; Rishi Mehta, President & CEO, WAISL; Pramod Alagharu, COO, North West Cluster, Manipal Hospitals; Monish B Vohra, Executive VP & Head Operations, SBI Cards & Payment Services; Karan Thakur, VP Operations, Indraprastha Apollo Hospitals; Anuj Chopra, Director - Strategy Operations, Haier; Asha Pathania, VP, PVR Cinemas; Oliver Kaye, COO, Lenskart.com; Shiv Kumar Singh, COO, NEC; Simmi Dhamija, COO, Wipro Ltd; Mohit Gopal, COO, PayU; Brajesh Singh, Senior VP, Think Gas; Dr Saurabh Lall, GM & Head of Hospital Operations, Max Healthcare and Rajeev Chadha, Regional Director, ServiceNow, attended the power-packed event.
During the enlightening panel discussion on 'Connecting the Dots: CX, TECH, EX and OPEX', they shared their experiences on the theme and insights on the way forward.
As the evening progressed, the participants were treated to experiencing the art of innovation though food, with Japanese food maestro, Chef Shubham Thakur, followed by a wine-savouring session with expert sommelier, Ravi Batra.
Having set a high benchmark for the events that would follow, the soirée concluded with an engaging networking dinner.